About Inbound Calls and Call Centre | Consumer Links

About Us

WHO WE ARE AND WHAT WE DO

UK Consumer Links Ltd

Consumer Links is a UK based outsourced call centre service that provides inbound call solutions from our offices in Manchester and Kwa-Zulu-Natal in South Africa. Our company is managed by our UK team from our offices in Carrington in Greater Manchester. We have over 10 years experience and are leading UK and South African call centres.

We work with hundreds of leading companies around the world with a wide range of clients from the public and private sector. Our business is about effective communication between ourselves, our clients and their customers.

In the competitive market we work in, it is vital that we strive to be better than our rivals and is why we tailor our services to meet our customers needs and have a unique understanding of the issues that their business and their personnel face every day.

About Our Technology

We use our own purpose built technology to allow us to tailor our services to suit your exact requirements. All of our call systems have been built in-house and are managed and maintained by our on-site, full time team that allows us to quickly respond to account requests.

About Our Staff

Our people are our business. All of our personnel in South Africa, speak extremely good English and of a much better standard than typical English speaking operatives in call centres based in India and the Philippines.

We only employ experienced, friendly staff who are dedicated to making a good impression on callers and representing our client's companies to the best of their ability. We source the best English speaking personnel and provide them with further elocution training.

For further details regarding Consumer Links inbound call centres and how we can help your business grow, please contact us on 0161 637 9449 or by using the contact form on this website or email us to info@consumer-links.co.uk.

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